Frequently Asked Questions (FAQ)
Note:
This section will be updated as questions are sent to us.
| Question | Answer |
|---|---|
| Can I install The Stove Guard myself? |
Only authorized electricians are allowed to perform fixed installations. Installing the Plug & Play -version does not necessarily require an electrician. Replacing or installing the Sensor Unit does not require an electrician. |
| The stove has no power. What could be the cause? |
Try pressing the Sensor Button. This solves the situation in most cases. If the stove power is not restored by pressing the Sensor Unit button, see the following. Make sure that the Sensor Unit is on its bracket and in place. |
| How do I restore power to the stove? | See Restoring Stove Power for more information. |
|
I want to install the Sensor Unit higher on the wall than 60 cm. What do I need to do? How do I change the Installation Zone? |
See Changing the Installation Zone for more information. |
| How do I change the Stove Type? | See Changing the Stove Type for more information. |
| What happens if the Sensor Unit is dislocated or incorrectly installed? | See Dislocation detection for more information. |
| How do I pair a new Sensor Unit / Control Unit? | See Pairing a new device for more information. |