Troubleshooting

LIGHTSPOSSIBLE CAUSESDETAILS
GREENBLUERED
ON


PULSING


BLINKING


Charging current limited, high temperature.Charging is active. The vehicle is being charged, but the charging has been limited 6A due to high internal temperature.
BLINKING


BLINKING


BLINKING


Device configuration errorCharging station is not configured correctly. Please contact a qualified electrician to check the device configuration. The circuit breaker must be turned off before reconfiguring the DIP switches.
BLINKING


OFF


BLINKING


Power relay is faultyCharging station not operational. Turn the circuit breaker off. Wait for 5s and turn it back on. If the same problem persists, please contact to a qualified electrician to check the device configuration.
Cable lock motor malfunction
RS-485 communication error
Internal HW error
No RS-485 connection to host device
ON


OFF


BLINKING


The current value of the cable is invalidCharging process has failed. Check the cable connector for damages. If the cable connector is broken: Replace the charging cable and try again. If the problem persists, please contact a qualified electrician.
6mA residual current has been detected
Protective ground lost, 6V to 12V change detected
Cable locking mechanism status invalid